FAQ
What kind of Vintage is Public Hanger?
PRE-LOVED VINTAGE:
What is your return policy?
We hope you fall in love with your on-line purchase. Please note that we do not accept returns on Pre-Loved, Vintage items.
How do Public Hanger garments fit?
All Vintage items are hand picked NOT BY SIZE but by color, prints, and fabric. All garments will have a fits size range in the description. Also, remember that sizing has changed over the years. We provide you with as much detail as possible to help.
What are your shipping details?
DOMESTIC SHIPPING
I love Public Hanger's pics. Can I use them on my Blog/ IG/ Or any other Soical sites?
Will you get sold out items back in?
Generally our vintage items are one of a kind and so we are unable to restock these pieces. Once a unique vintage item is sold, we do keep it up for a while so that our customers can get a sense of the pieces that we look for and love. These sold items are also special pieces of history that serve as a great source of visual inspiration for stylist and fashionista's.
How often do you add Vintage to the site?
Fashion Fridays! Go live on our IG story on Friday's weekly/ bi-weekly. Items that are not sold from the storyin 24 hours will be added to the websites "Closet" so shoppers won't miss any gems! We are always on the hunt to bring new looks to our clients! You never know what you will find so please check back regularly!
Has the garment been washed before I purchase?
Most of our products have been steamed prior to packaging; however we do not pre-wash our garments. Washing clothes is a controversial subject in vintage. People endlessly debate the merits and dangers of washing vs. dry cleaning. We suggest you look at our Vintage Care Guide or Hanger Method tab to decide how best to clean your vintage.
What are the condition ratings?
Condition: Excellent
Description: Item is in excellent condition, with no holes, stains, or repairs.
Condition: Great
(Most Common)
Description: The item appears slightly worn from general wear and could appear slightly faded or with a minor flaw in an un-obvious place. It is considered very wearable as is.
Condition: Good
(Most Common)
Description: The item appears worn and may have a combination of fading or a minor flaw for instance. Flaws may be outlined in the garment description.
Condition: Fair (Most Common)
Description: The item appears worn, and may have visible flaws. It is being offered because the item is highly desirable. The item is still considered wearable. The fault may be outlined in the garment description.
Unused
Description: Vintage clothing that has never been worn before. Usually these unworn items are complete with the original merchandise tags. These items are also graded for condition.
New
Description: These are core pieces, non vintage items that we stock to help you complete your look.
What payment methods do you accept online?
We accept Paypal & Credit Cards via the website.
Are Local Pick Ups Available?
Yes. You can schedule a Local Pickup and wave the Shipping fee by messaging via the "Contact Us" tab located at the bottom of the site.
What Does Fabric Feels Mean?
Some Vintage garments are handpicked with no detailed tags, which can include brand, size, fabric, and care instruction tags. We try our best to give as close to accurate fabric type and details.
What's Hanger Method?
This is a little style inspo for our handpicked looks. We use the Hanger Method to encourage our clients to create their own personal look with our Vintage pieces!